At Abstract Rebellion, LLC, we are dedicated to delivering high-quality, one-of-a-kind AI-generated artworks that meet the expectations of our valued customers. We have established a straightforward and customer-friendly return policy to ensure customer satisfaction.
30-Day Return Window
We offer a 30-day return policy for all our products. If you are not completely satisfied with your purchase, you can initiate a return within 30 days from the delivery date for a full refund of the purchase price.
Free Return Shipping
We offer free return shipping for eligible returns to facilitate our customers' return process. We will supply you with a prepaid return shipping label, enabling you to return the artwork to us at no additional cost.
Eligible Returns
Our return policy covers artworks that exhibit material defects or quality issues, including:
- Printing errors or inconsistencies
- Damaged or defective frames
- Tears, holes, or other physical damage to the artwork
- Incorrect artwork or size delivered.
Please note that returns based on customer preferences, such as dissatisfaction with the artwork's style, colors, or overall appearance, are not accepted.
Return Process
To initiate a return, please follow these simple steps:
- Contact our customer service team via email or text within 30 days of delivery, whichever is most convenient for you.
- Provide a clear photograph of the defect or issue with the artwork. This will help us understand the nature of the problem and expedite the return process.
- Upon approval of the return, we will email you a prepaid return shipping label.
- Securely pack the artwork and attach the provided return label.
- Drop off the package at your nearest carrier location or schedule a pickup.
- Once we receive the returned artwork, your refund will be processed within five business days.
Returned Artwork
All returned artworks are subject to a meticulous inspection by our quality control team. Based on the condition of the artwork and the nature of the defect, we will determine the appropriate course of action:
- Sell them at a discounted price.
- Donate them to local charities or educational institutions
- Repurpose them for other creative projects.
Feedback and Continuous Improvement
We greatly value customer feedback, allowing us to enhance our products and services continuously. If you decide to return an artwork, please provide us with the reason for the return and any suggestions you may have for improving our offerings.
Prominent Display of Return Policy
Transparency is of utmost importance to us, so we prominently display our return policy at the bottom of every page on our website. This always ensures easy accessibility for our customers.
At Abstract Rebellion, LLC, we aim to make the return process as simple and hassle-free as possible. We are committed to ensuring our customers' complete satisfaction with their purchases and strive to provide a positive experience with our brand. Should you have any questions or concerns regarding our return policy, please do not hesitate to contact our dedicated customer service team.